Account Creation and Verification

Quick overview

This page covers the full lifecycle: from initial signup and email checks to identity verification, secure setup, and troubleshooting. Follow the step-by-step sections below for a smooth account creation and verification flow.

Create your account

Start with a clear email or phone number, choose a strong password, and accept any required terms. Use a unique password manager entry to avoid reuse.

Confirm email or phone

Check your inbox for a verification code or link. Enter it immediately — codes often expire. If you don’t see it, check spam and request a resend.

Enable two-factor authentication (2FA)

Set up 2FA with an authenticator app or SMS (authenticator is stronger). Record backup codes and store them offline for recovery.

Complete profile basics

Add essential details — full name, date of birth, and contact info. These fields help with identity checks and account recovery later.

Identity verification (KYC)

Follow the verification flow: upload an ID (passport, driver’s license) and a selfie or live photo. Ensure documents are clear, unexpired, and fully visible.

Address & proof checks

If required, submit a utility bill, bank statement, or government letter showing your name and address (usually within 3 months).

Wait for review

Verification can be instant or take a few business days. Keep an eye on email status updates and avoid resubmitting identical files repeatedly.

Access granted & safety checks

Once verified, check security settings, add device names, and enable withdrawal or transfer protections. Review account permissions carefully.

Quick checklist for successful account creation and verification:

Use an active email/phone you control
Create a unique, strong password (use a manager)
Keep a clear copy of ID documents
Use an authenticator app and save backup codes
Follow instructions exactly for selfies and uploads

Deep dive: identity checks

Identity checks are built to protect you and the platform. Expect automated and manual reviews. If verification fails, review image clarity, confirm name formats, and check document expiration dates.

Scan or photo: high resolution

ID: full page, no glare

Selfie: neutral background

Address proof: recent (≤3 months)

Common reasons verifications fail

Blurry images, mismatched names, expired documents, or unsupported ID types. Fix those quickly and resubmit.

Privacy note

Platforms usually store verification data securely and delete or redact it per policy. Review the privacy & data retention info where provided.

Frequently asked questions

How long does account creation and verification take?

Initial signup is immediate. Automated ID checks are often instant—manual reviews can take 1–5 business days depending on demand.

What if my ID is rejected?

Confirm the document is not expired, the image is sharp, and all corners are visible. Try a different supported ID type if available.

Can I speed up verification?

Provide the highest-quality images, follow instructions exactly, and respond promptly to any support requests — this typically speeds review.

Is my personal data safe during verification?

Reputable services use encryption, limited access, and data retention policies. Always check the service’s privacy and security statements.

What is two-factor authentication (2FA)?

2FA adds an extra verification step (like a code from an authenticator app) so that even if your password is stolen, your account remains protected.